General Terms and Conditions

I. General provisions

These general terms and conditions (hereinafter referred to as VOB) are intended for the purchase of services and products of ProCreators sro, IČ 07150067, with its registered office at Spálená 480/1, Trnitá (Brno-střed), 602 00 Brno, entered in the Commercial Register kept by the Regional Court in Brno. , file number C 106461 (hereinafter referred to as the “Provider”) regulates the mutual rights and obligations between the provider and the buyer. The purchase concerns intangible products and services arising from the purchase contract concluded between the provider and another person (hereinafter referred to as the «Client»). Client means an entrepreneur – a natural / legal person (ID) or a consumer (without ID). If the ID number is automatically stated in the ordering data, the client is considered an entrepreneur.

The provisions of the general terms and conditions are made in the Czech language as well as the purchase contract. Provisions deviating from the VOB can be agreed in the purchase contract, while this agreement takes precedence over the provisions of the VOB.

The Provider may change or supplement the wording of the VOB.

By paying the purchase price, the buyer confirms that he has read the valid content of the VOB and considers their content to be understandable and agrees with them. These valid VOBs are an integral part of the purchase contract.

VOB content for easier orientation:

  1. General conditions

  2. Subject of purchase

  3. Conclusion of the purchase contract

  4. Method of payment

  5. Method of fulfillment and change of deadlines

  6. Copyright

  7. Suspension, termination and withdrawal from the contract, cancellation

  8. Protection of personal data

  9. Complaint

  10. Final Provisions

II. Subject of purchase and price

The subject of the purchase, in the sense of these general terms and conditions, means educational and training modules, consulting and accompanying services. These are mainly consultations, support, benefits.

A detailed description of the individual services can be found on the web interface

The price of the services is stated in the description of individual items on the web interface and they are valid for the entire period of publication.

III. Conclusion of the purchase contract

The buyer has the opportunity to enter into a purchase agreement in several ways

  • The buyer has the opportunity to order a service on the provider’s internet portal in electronic form by filling in the required identification data, choosing the service provided and sending. Before sending a binding order, he has the opportunity to check the data and possibly correct it. By sending the order, he accepts these business conditions and the price of the service. An order sent to the provider is considered a draft contract. The contract is accepted at the time of confirmation of receipt of the order to the buyer’s e-mail. The purchase contract is concluded by paying the price and crediting the Provider’s account.

  • By oral agreement and issuance of an advance invoice to the buyer. By paying the invoice, a purchase contract is concluded, including valid VOBs. By paying the price, the buyer confirms that he has read these VOBs and fully accepts them.

  • By a written order for the service. The order is taken as a purchase contract where these VOBs are an integral part.

IV. Method of payment

Payment of the price can be made:

By transfer to the Provider’s bank account on the basis of an issued advance invoice. The due date is stated directly on the invoice and is usually set within 5 days of receiving the order. After crediting the amount to the account, the Provider will issue a basis for settlement in the form of a standard invoice. If the buyer does not pay the required amount properly and in time the order is canceled.

In cash into the hands of the Provider. The buyer will receive a receipt. During consultations, the price is paid immediately after the end of the consultation.

Provisions of §2119 par.1. NOZ does not apply.

Payment methods are connected to Stripe’s payment gateway, which provides secure technology for accepting payment cards and online bank transfers. You enter credit card numbers, credit cards and e-banking passwords using Stripe’s secure and trusted channel.

Payment options:

Online payment card: VISA, VISA electron, MasterCard, Maestro

Bank transfer: Raiffeisen BANK, Fio, MONETA Money Bank, KB, ČSOB, mBank and other

Cryptocurrencies: Bitcoin and others

V. Method of performance, changes of deadlines

The method of performance differs according to the individual services provided. Details of performance for individual services are listed on the Provider’s portal in the description of a specific service. The following forms in particular are meant by the method of performance:

  • Consultations – Individual meetings with a specific topic. Creative form adapted for the buyer-user.

  • Support – personal or electronic communication with the buyer or a third party with the intention of achieving an effect in favor of the buyer.

  • Benefits – a system of benefits for satisfied clients

VI. Copyright

The buyer, graduate or participant of the service acknowledges that the material outputs are a work within the meaning of copyright law and are subject to its protection. The Provider thus grants a non-exclusive, time-limited and territorially unlimited license, provided that the user is entitled to use these outputs only for his personal use. It may not provide these outputs, further disseminate, sell, rent, communicate to the public and otherwise communicate to third parties. This license is included in the total price.

Both the buyer and the user acknowledge that infringements of copyright or other rights protected by law may be penalized in accordance with applicable regulations.

All rights to the seller’s website, in particular the copyright to the content, including page layout, photos, films, graphics, trademarks, logos and other content and elements, belong to the seller. It is forbidden to copy, modify or otherwise use the website or any part thereof without the consent of the seller.

VII. Suspension, termination and withdrawal from the contract, cancellation


At the time of using the service, it is not possible to withdraw from the purchase contract on the basis of subjective feelings.

VIII. Protection of personal data

The Buyer acknowledges that by accepting these VOBs, he agrees to the processing of his personal data in accordance with Act No. 101/2000 Coll., On the protection of personal data, as amended.

IX. Complaint

The rights arising from defective performance are governed by applicable law, in particular the provisions of § 1914 to 1925, § 2099 to 2112 and § 2165 to 2174 NOZ.

The rights under the warranty are governed in particular by the provisions of Sections 2113 to 2117 and Sections 2161 to 2164 of the NOZ.

The provider is responsible for the provided content and strategies. It is not responsible for the final result of applied strategies and content in other activities of the client.

X. Final provisions

Relations between the Provider and the client are governed by the laws of the Czech Republic. Any disputes will be decided by the competent court. In the event of a complaint, the buyer may contact the supervisory or state supervisory authority.

These VOBs are displayed on the Provider’s website. The binding VOBs for the client are current at the time of concluding the purchase contract.

These general conditions come into force on 1.7.2020